Maura Franchi Cristina Ziliani Alberto Gualtieri

I comportamenti di consumo di fronte ai rischi alimentari: tra ansia e rimozione. Il caso della mozzarella di bufala campana

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Abstract

The paper focuses on consumer behaviour in front of emerging food risk factors. At the centre of the analysis is the relationship between food safety and consumption of a typical local cheese (mozzarella) following news of the "rubbish emergency" in the province of Naples, reported by newspapers during the 2007-2008 winter. The paper is organised as follows: - First, we try to analyse: a) sales trends for mozzarella cheese during the October 2007-April 2008 period; b) changes in consumption patterns for mozzarella cheese (substitution, temporary or permanent abandonment). - The second part of the paper aims to verifying: a) the relationship between food safety and consumption of mozzarella; b) reasons supporting both stopping the consumption of mozzarella and maintaining previous habits.

Keywords

  • marketing
  • consumer behaviour
  • food risks
  • loyalty cards
  • mozzarella cheese

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