Keywords: Social Report Quality; Social Disclosure; global reporting initiative; mutual banks; corporate social performance. JEL Classification: G21; G28; M14; M41.
The aim of this research is to analyse the quality and the determinants of the social reports related to the Italian mutual banks (BCC) during 2010-2011. The qualitative aspects are captured by the compliance extent in accord with the standard measures GRI and ABI, while, the determinants detected are, together with other control variables, the bank size, the extent of the governance stakeholders structure and the employees' skill level. The empirical analysis has shown a poor quality of the social reports of BCC. Besides emphasising the ameliorative disclosure aspects, the strength point is to promote the awareness of appropriate disclosure as first step of transparency and fairness among relationships.