Abstract

Starting from the four comments, I here outline the overall contours of a much-needed research agenda to face the challenges that derive from three inherent features of sociotechnical processes: their diversity, generated by the simultaneous involvement of social and technical agencies; their dynamics, stemming from the continuous evolution and change of both social actors and technologies; and their complexity, as relations established amongst and between social actors and technologies deploy recursively across the online/offline boundary. Thus, I argue that this overall research programme should be tuned specifically to meet the peculiarities of collective action phenomena.