Abstract

As new technologies have become a core element in public sector reforms in several Western countries, public investments have been mainly concentrated on Icts equipment. Yet, as with all other domains of the digital revolution, the change in hardware in public administration must be matched by new software, with the extensive redefinition of management practices, organizational structures, cultures, and work roles. This article will present the concept of digital regulation, by considering the main fields – and challenges – of its application, such as the internal restructuring of public administration, the design of public services, the establishment and defense of administrative boundaries