Abstract

The paper analyses the results of the second survey on smart working, carried out by INPS among its staff members, from 5 November to 6 December 2021. The survey, implemented on a voluntary basis, was aimed at investigating the attitude of the staff towards smart working in relation to the various (professional and personal) dimensions involved in the adoption of smart working. Furthermore, a section of the essay analyses the relationship between smart working and the productivity of the institution, through an OLS model with fixed effects. The survey outlines a high level of propensity of the staff towards smart working in hybrid mode. The following aspects are particularly appreciated: work-life balance, reduction of commuting time and cost, and increase in the amount of time to devote to family/personal sphere. The critical issues that emerged concern the sense of isolation, and the lack of separation between work and family life. The relationship between the productivity index and smart working is not statistically significant.