Abstract

The present essay, based on the data from the Fifth INAPP Survey on Job Quality in Italy (with specific reference to its component that concerns companies’ local units), identifies organisational models regarding job quality, and relates them to companies’ performance. This paper complements the traditional workers-oriented approach in the analysis of job quality by identifying, through the use of the cluster analysis technique, human resource management models starting from companies’ characteristics regarding job security, job involvement, and propensity to smart working. Logistic regression models are implemented to relate the obtained clusters to companies’ performance. The findings, albeit based on subjective performance indicators, indicate that companies characterised by human resource management models oriented towards investment and inclusivity better withstood the pandemic, and show performance levels clearly above the competitors in terms of productivity and corporate finances.